The service is terrible and the staff are rude.
Gurmeet3 bulan lalu
★★★★·Kotdwāra·7.6
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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Hotel Grand Safari in Ratanpur offers comfortable family rooms with tiled floors, air-conditioning, and private bathrooms. Each room features a balcony with mountain views, sofa bed, and work desk. Guests enjoy free WiFi, 24-hour front desk, and room service. Located 99 km from Dehradun Airport, the hotel provides paid airport shuttle and free on-site parking, with attentive staff and excellent service support.
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The service is terrible and the staff are rude.
Gurmeet·3 bulan lalu
The bed was comfortable and the AC kept the room cool, plus the mountain view was nice. However, the bedsheets and bedding were not clean, the bathroom fell short of cleanliness, and the water pressure in both the shower and washbasin was very low. Also, the food from “The Kafal Restaurant” was awful; I spent 1100 rs and felt it was worth less than 100 rs—truly disgusting.
Janjeewan·4 bulan lalu
Good. Good
Naveen·7 bulan lalu
Nothing. The room was extremely noisy, like we were on the street outside. The showers barely worked, everything was dirty, and there was an used condom next to my bed. Unfortunately, we only discovered this the day after our horrible night.
Jim·7 bulan lalu
The staff was very welcoming and helpful but I feel the service could been a bit quicker. The location was bang on point, just on the main road, so travelling through narrow lanes. There was no proper parking facility. We had to park on the roadside just in front of the hotel. For this price, I expect a dedicated parking from the hotel. Also, the utensils were broken and dirty, please put some new ones on that
Aditya·9 bulan lalu