Bed&Breakfast delle Lame

Very quiet, silent at night, everything clean, friendly host, fridge in the room, flexible arrival times, generous. The flat is set up in a student style – you feel like studying, which I liked, but you need to know that. The tax isn’t included in the price, you have to pay it in cash, though it’s mentioned in the description.

Niko·2 minggu lalu

“Il titolare scorbutico e maleducato”

No positives. No negatives.

Daniele·2 minggu lalu

The room matched the photos and was clean. It had everything needed: a small fridge, microwave, kettle, clothes dryer, plus nice extras – tea, sugar, honey, towels, shower supplies (shampoo and gel), and on the table a complimentary snack of nuts and salted biscuits. Breakfast was included and delivered as a voucher to a café on the corner (the host gave the address at check‑in). They served cappuccino, water, mini pizza, and you could pick a croissant or other pastry. Unfortunately, the terrible check‑in service erased all those positives. The check‑in organization was a complete disaster and a huge stress for a lone woman! The building had no signs, just a closed entrance. I arrived at 11:15, immediately sent a message to Booking’s chat saying I was there but couldn’t find the entrance. My message was ignored. At 11:20 I tried calling myself but no one answered. Only after I called back at 11:30 did someone finally reply and say there was no one on site and I had to wait 30 minutes. I left to wait at a café. I returned to the entrance exactly at the official check‑in time – 12:00. No one greeted me, and after almost 10 minutes of waiting behind the closed door, at 12:10 I was forced to message the hosts again. At 12:15 they briefly replied in the chat that the entrance door had been opened remotely. Then a strange quest began: nobody answered my chat messages asking “Which floor?” The host started calling my phone but kept dropping the calls after about 15 seconds. I didn’t really understand what was happening. Through poor English he managed to mutter “Second floor” and then cut the line again. In the end I had to wander blindly through a stranger’s entrance and randomly look for a door, finally entering the apartment just because it was slightly ajar. The staff’s English was very poor. Inside I was greeted by a huge unknown man, which, combined with a strong, heavy, unpleasant odor in the corridor, made me very wary for personal safety. In the bathroom the water drained poorly, making it disgusting to shower normally; I had to just rinse. The service and attitude towards guests completely ruined the trip. For that price such service is unacceptable.

Diana·2 minggu lalu

“Bad and worse”

The staff live outside the city and aren’t available to check you in at the listed times. Booking is threatening a lawsuit with this “host.” Honesty, integrity, legality were all off the table.

Jeff·Sebulan lalu

“Mitten im studentischen Leben von Bologna”

Located right in the middle of Bologna’s student life.

Martin·Sebulan lalu