Panorama Hotel Winterberg

“Super Erholung in Mitten der Natur”

The room was large and clean, the staff were very friendly, the breakfast was excellent, and the surroundings were quiet and great.

Nici·Seminggu lalu

The location is great, the place is quiet, the restaurant setting is nice, and the buffet offers unlimited drinks. The pool feels old, the breakfast selection is limited, and there are no pastries either.

Alexandre·Seminggu lalu

“Ich war das dritte Mal dort und diesmal sehr enttäuscht vom Personal. Wir fühlten uns dieses Mal nicht wirklich willkomm”

The food was great and the location was nice, but it smelled musty all the time. After we mentioned a room request twice, the reception told us we’d have to do it via phone because no one answered the house phone. On Sunday we tried to use the sauna, but we were the only ones registered and when we stood in front of the locked door they said it was “broken” and would reopen tomorrow morning (closing at 8 pm). It seemed they wouldn’t turn it on for four guests. We’d have appreciated a prior notice—like a note on the door or something—rather than the “we won’t do that” answer.

Patricia·Seminggu lalu

We could only get the room cleaned if we dropped the cleaning card into the designated box, which we did once. Around 15:30 in the afternoon the room was still dirty; after a second request we finally received fresh towels and the trash was taken out, but that was all the cleaning did—no vacuuming or bathroom scrubbing.

Ronny·2 minggu lalu

Alles top, zeer lekker eten. Niets

Croux·2 minggu lalu