The older lady who handled breakfast was a sweetheart, and the breakfast options were nice. All the hotel ladies were pleasant, but there were too many issues beyond what their helpfulness could resolve. I had already told them I’d arrive after an 11.5‑hour train. The train was 10 minutes late, arriving around 19:45; I logged onto the station Wi‑Fi, and WhatsApp exploded with missed messages and calls from the hotel asking when I’d check in. While trying to book a Grab, they called again, further delaying my arrival. I didn’t appreciate the frantic welcome and was apologetically given a room off the lobby, with the promise of moving to an upper floor the next day. I was woken at 7 am to find the cramped lobby, entry area, small dining room, and the entire level filled with a youth archery club using the space like a sports complex while I was staying there. Not pleased, I declined being driven to an undisclosed other location to be moved upstairs to a much smaller room that had useless Wi‑Fi, an AC unit that drained onto the bathroom floor, wall sockets that couldn’t hold a plug, smoked glass doors that let in hallway lights, and, understandably, a lot of noise from students using the hotel like a recreation center. This was the second such facility I’ve stayed in Vietnam where whoever designed the rooms clearly never stayed in a hotel before!
KevinSebulan lalu