Paradise Hotel

The location was good. The property itself was lacking.

Mauro899·6 bulan lalu

“Très moyen...”

The location was fine. We had told the front desk we would arrive around 1:30 am; the receptionist replied on WhatsApp with a “thanks for the info.” We arrived 30 minutes early but the hotel was dark and locked. I tried contacting the front desk multiple times with no answer. At 1:35 am, seeing no one coming, we knocked on the glass for several minutes until someone finally appeared. It would have been at least courteous to have someone available a bit earlier, especially with a 24‑hour claim. We were given a room with one hard bed and one extremely soft bed, a still‑wet bath mat with a dead dragonfly on it, and a trash can still holding dirty diapers. In the private bathroom we could clearly hear everything happening in the neighbouring bathroom, which seemed to be shared. The room had a lot of dampness that showed on the sheets. I sat on the terrace for hours outside without anyone asking if I wanted a drink. The hotel’s atmosphere was very peculiar.

Bidybulle·7 bulan lalu

“You can’t choose better place in Phong Nha”

I had an incredible experience at this hotel, thanks to the incredibly kind owner who made me feel right at home. The entire stay was perfect, and I couldn't have asked for more.

Alberto·9 bulan lalu

The hotel's management team was incredibly friendly and welcoming, and the breakfast was fantastic. We also appreciated the hotel's great value for money. The atmosphere was generally quiet, which was a plus. The only minor issue was that the air conditioning wasn't working, but we didn't need it anyway.

Paola·9 bulan lalu

“Всё рядом”

I had a mixed experience at this hotel. The location was perfect, but I felt that the host didn't pay enough attention to me during my stay. Despite this, I appreciated the hotel's position. However, I wish the host had been more attentive to my needs.

Lozberg·2 tahun lalu