“Borzalmas, fűtés nélkül voltunk az egy éves gyermekünkkel”
We spent three nights with my family. Every day I reported that the apartment had no heating; my one‑year‑old son was freezing. Despite telling them, they said the heating turns on below 17 °C and promised a technician would check it. The next day I went back to reception, still no heating, and they apologized and said I should check in again tomorrow. The next day a different receptionist repeated the same statement. In the hallways and common areas the radiators were warm, but nowhere in our unit was there any heat. When we checked out, I again expressed my outrage that we had no heating and that our child was shivering, especially after showering. They thanked me for the complaint and said they would speak to the manager. Cleaning and trash removal were lacking during our stay. I would never choose this hotel again and do not recommend it.
János·Seminggu lalu