I sent a long email and got nothing back. We were met at a closed gate by a coloured guy and a black guy who claimed they didn't know where the Acorn Unit was and then walked away, ignoring us entirely. Calling the number they gave led straight to “unavailable.” We had no choice but to find other accommodation. Very unhappy and disappointed, especially since they never replied to my earlier messages. I sincerely believe the Pepper Tree should refund us.
Lynne4 bulan lalu