29 m² · 1 queen bed and 2 sofa beds
Tempat tidur 8.7/10 · disebut oleh 29 tamu
“Udany, obsługa bardzo życzliwa”
The place is nice, clean, and well cared for. The location is right next to a busy railway line.
The location is beautiful, the staff is welcoming and very kind. The only downside is the lack of a fridge in the room.
“Wonderful experience, fantastic staff and artistic vibe!”
The staff, especially Dan, were extremely kind and helpful, making us feel well taken care of. Everything was clean and the whole area was beautifully arranged. The double doors and high‑quality windows kept the trains from disturbing us. The room is very spacious.
“Unikać jeśli cenicie sobie komfort, bezpieczeństwo i podstawową higienę.”
The hotel staff, especially Mrs. Emilia and the gentleman whose name I can't recall, handled our request with empathy and professionalism, which was the best part of the hotel (except for the manager). I would strongly advise against staying here if you expect basic hygiene, safety, and comfort. During our stay we found at least three live bedbugs in the room. After reporting the issue, the staff told us rooms are regularly inspected and treated for insects, but it was hard to consider that normal, especially when the presence of bedbugs was confirmed by the staff. The most disappointing part was the hotel’s approach to the situation. Instead of focusing on solving the problem and providing proper assistance, the manager suggested we might have brought the bedbugs with our luggage, a suggestion made without any evidence, which was extremely unprofessional and unacceptable. We reported the problem immediately after noticing the insects – 29.08 around 00:00. Thankfully we managed to take a photo of a bedbug, and the presence of insects was also confirmed by the staff. Yet, instead of receiving a practical explanation and an apology, we were treated in a way that further increased our disappointment. The whole situation also had very real consequences for our trip. For a significant part of our stay we had to worry whether the bedbugs had gotten onto our clothes, suitcases, and personal items, and during the vacation and after returning we had to spend many hours washing and securing our luggage. Instead of enjoying a relaxed holiday, we constantly feared we might bring the problem back home. It’s especially disheartening that the hotel manager never appeared in person to apologize for the situation. His approach felt like an attempt to shift responsibility onto the client rather than genuinely addressing the issue. Moreover, earlier reviews from other guests about the presence of insects show that this may not be an isolated incident.
“Perfetto!”
The area is convenient and well-served; the station is 5 minutes away, and the sea and restaurants are nearby. It’s 15 minutes by train from Bari centre. The place is clean, tidy, and the staff is super helpful and professional. The only drawback is the absence of a fridge in the room.
“Udany, obsługa bardzo życzliwa”
The place is nice, clean, and well cared for. The location is right next to a busy railway line.
“Unikać jeśli cenicie sobie komfort, bezpieczeństwo i podstawową higienę.”
The hotel staff, especially Mrs. Emilia and the gentleman whose name I can't recall, handled our request with empathy and professionalism, which was the best part of the hotel (except for the manager). I would strongly advise against staying here if you expect basic hygiene, safety, and comfort. During our stay we found at least three live bedbugs in the room. After reporting the issue, the staff told us rooms are regularly inspected and treated for insects, but it was hard to consider that normal, especially when the presence of bedbugs was confirmed by the staff. The most disappointing part was the hotel’s approach to the situation. Instead of focusing on solving the problem and providing proper assistance, the manager suggested we might have brought the bedbugs with our luggage, a suggestion made without any evidence, which was extremely unprofessional and unacceptable. We reported the problem immediately after noticing the insects – 29.08 around 00:00. Thankfully we managed to take a photo of a bedbug, and the presence of insects was also confirmed by the staff. Yet, instead of receiving a practical explanation and an apology, we were treated in a way that further increased our disappointment. The whole situation also had very real consequences for our trip. For a significant part of our stay we had to worry whether the bedbugs had gotten onto our clothes, suitcases, and personal items, and during the vacation and after returning we had to spend many hours washing and securing our luggage. Instead of enjoying a relaxed holiday, we constantly feared we might bring the problem back home. It’s especially disheartening that the hotel manager never appeared in person to apologize for the situation. His approach felt like an attempt to shift responsibility onto the client rather than genuinely addressing the issue. Moreover, earlier reviews from other guests about the presence of insects show that this may not be an isolated incident.
The location is beautiful, the staff is welcoming and very kind. The only downside is the lack of a fridge in the room.
“Perfetto!”
The area is convenient and well-served; the station is 5 minutes away, and the sea and restaurants are nearby. It’s 15 minutes by train from Bari centre. The place is clean, tidy, and the staff is super helpful and professional. The only drawback is the absence of a fridge in the room.
“Wonderful experience, fantastic staff and artistic vibe!”
The staff, especially Dan, were extremely kind and helpful, making us feel well taken care of. Everything was clean and the whole area was beautifully arranged. The double doors and high‑quality windows kept the trains from disturbing us. The room is very spacious.
