“Avoid avoid avoid”
We couldn’t get in—waited and waited—communication was awful, leaving us stranded even though we had a confirmation from the previous week. They told us we’d receive a code to enter but never sent it, and the phone number was wrong. It was an absolutely appalling way to treat guests. Then we were told the booking was cancelled. We’d already traveled to the room before a show, and because of the hall issues we missed half the show. If they had cancelled earlier, we might have found alternative accommodation (though that’s another story). The communication was dreadful, and the location was awful.
Janet3 bulan lalu