Excellent place, the best service in all of Fez, very friendly and close, thank you so much, we will definitely come back.
Martínez2 minggu lalu
Sebentar…
Fes·8.5
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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House andalous in Fès offers family rooms with private bathrooms, air‑conditioning, free WiFi, tea and coffee makers, minibars, and soundproofing. Guests enjoy a spa, sun terrace, lush garden, bar, outdoor dining, and coffee shop. Daily halal breakfast features warm dishes, pastries, fruit, cheese, and juice. Located 19 km from Fès–Saïs Airport, a short walk from Karaouiyne, Batha Square, and Medersa Bouanania.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
Excellent place, the best service in all of Fez, very friendly and close, thank you so much, we will definitely come back.
Martínez·2 minggu lalu
I only stayed for 15 minutes, yet there was no wifi. I appreciated the staff who let me cancel and gave me a full refund, which was processed straight into my bank account. I needed wifi during my brief visit, but the hotel claimed it was available and I had to wander with staff to find the router; all I saw was the camera system, no visible router or SSID. The air‑conditioning unit in the room was very loud.
Jurjen·Sebulan lalu
The chef and Mellid were attentive and very kind.
Nordin·6 bulan lalu
The location was good, but we had a nightmare. We booked three nights with breakfast included, yet the night before our arrival we received an email saying our dates were shifted by one day and no longer matched our city schedule—done without our consent. The manager was unreachable until the next noon, the day we were supposed to arrive, and told us there was no room for us and he couldn’t cancel the booking. We had to change the dates at our own expense to stay only two nights at House Andalous, leaving us without accommodation on the day we arrived in Fès. Check‑in on the day we finally got the room went smoothly, but at 3 am we got a message from Mehdi saying we wouldn’t receive breakfast during our stay, with no explanation or apology. We had to initiate the request for a refund of the breakfast we paid for, and Mehdi offered no apology or solution. In short, we felt wronged and disappointed, leaving a bad impression of the hotel.
Julie·6 bulan lalu
The house was beautiful, freshly renovated in classic Moroccan style, and the room was spacious with an attached bathroom. Breakfast was very tasty. However, when we arrived the room wasn’t ready—there was rubbish, stains on the bed, and a dirty basin. We agreed it would be cleaned by 8 pm, but when we returned at 9 pm nothing had changed except the emptied bin. The owner promised to be there soon, yet we waited over an hour before he arrived to discuss cleaning and changing the sheets. He then handed us new sheets and cleaned the basin with a toilet brush. Aside from that incident, we enjoyed the rest of our stay.
Bea·7 bulan lalu