“Sangat mengecewakan”
Nothing positive. The sheets were not changed, the pillows were moldy, no slippers.
Donny8 bulan lalu
★★★·Prigen·6.3
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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Royal Hotel and Convention Tretes in Prigen offers spacious family rooms with private bathrooms, air‑conditioning, balconies, work desks, TVs, and free toiletries. Guests enjoy a year‑round outdoor pool, lush garden, and a restaurant featuring American, buffet, à la carte, vegetarian, vegan, halal, and Asian breakfasts. The hotel provides 24‑hour front desk, daily housekeeping, free parking, lift, express check‑in/out, and convenient access to local attractions, 47 km from Juanda International Airport.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
Nothing positive. The sheets were not changed, the pillows were moldy, no slippers.
Donny·8 bulan lalu
Convenient location. The bathtub was broken and unusable.
Achmadiyanto·9 bulan lalu
We barely had anything to like, so we checked out a few hours after arriving. The linen on the beds was dirty, the air‑conditioning unit made a loud noise, and there was a gap in the balcony door. Chairs on the balcony were broken, and grit or dirt was found in the food. The staff’s response was very poor, and when we pointed out that we had been overcharged for food, their attitude was again unsatisfactory. All outside amenities were unusable; the pool was dirty with broken tiles, and every children’s play area was unsafe and broken. At 7 pm when we checked out, the staff seemed completely uninterested in why we were leaving.
Colette·Setahun lalu
This place is decent, the restaurant is good and the views are beautiful. The hotel isn’t new at all, and the water in the bathroom isn’t hot, but the price is good.
Alice·Setahun lalu
The location is good, the staff are friendly, and the view is beautiful. I also liked the room balcony. The hotel is a little bit old, but that’s fine for me.
Wiliana·Setahun lalu