★★★★·Salisbury·7.9
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atau ketik saja: “sekitar tanggal 20, tiga malam”
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Located between Amesbury and Salisbury, The Stones Hotel offers a restaurant, bar, free parking with two electric charging points, and complimentary Wi-Fi. Guest rooms feature tea and coffee-making facilities, flat-screen TVs, ironing facilities, and hairdryers. The hotel is a 2-minute walk from High Post Golf Club and 5 miles from Salisbury Cathedral, with staff arranging Stonehenge and Old Sarum Castle tickets for groups of two or more.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
I had nothing positive to say. The hotel had no heating; we had to use a plug‑in heater. The curtain fell down in our room as soon as we arrived. We tried the room card twice and it wouldn't get us into the room. The door lock was broken, so we couldn’t secure the door. The overall condition of the hotel needs a major overhaul; I would not stay here again.
James·2 minggu lalu
The breakfast was fine. When we moved into room 115 on 17/10/2026, we reported that the central heating was not working. A staff member visited and said a maintenance team would come later; the duty operations manager then came and vented the main radiator in the bedroom, raised the thermostat, and told us the heating would be functional in about half an hour. By then we had to meet several wedding guests and didn’t have time to wait for the heating to kick in, especially since the bathroom was very cold. The wedding event ran late into the evening, and when we returned the central heating was still off; the room and bathroom were even colder than before. In the morning we reported the issue again to Catline, who said the operations manager would contact us to discuss possible compensation. No call came on Sunday 18/10/2026. On Monday 19/10/2026 we called reception again and were told the operations manager would call us after her meeting that morning, but we never heard from her. On 20/10/2026 we emailed the hotel and the enquiry portal with a detailed account, yet no reply or acknowledgement. We called reception on 22/10/2026 and spoke to Melanie, who said she would report the ongoing issue to the operations manager. Because we received no communication, I condemn the hotel’s service standards, staff response, and the lack of heating in a room that was charged at full rate.
Lee·3 minggu lalu
The rooms were a good size, comfortable, and the desk staff were helpful. The breakfast was great. However, the map link is glitchy and directs you to a rural spot 13 miles away, making it hard to find the hotel. The property itself is excellent, but locating it is not that easy. Hopefully this will be fixed.
Bob·3 minggu lalu
The breakfast was lovely, and there were no faults; it was exactly what I needed to start the day.
Esther·3 minggu lalu
The property was nice enough, clean, well‑maintained, and the staff were friendly and really helpful. The rooms were cold and the heating wouldn’t turn on; there was a small portable radiator, but it didn’t warm the whole room.
Lana·3 minggu lalu