Executive Inn & Suites

The only good thing was the location. The front desk service was useless, and the facilities were really deplorable for the price. I paid for two nights, but the next day at 12 pm they were knocking on my door to evict me. I had to go down to the lobby to sort it out, and the lady said the staff who did the check‑in had only recorded one night. I went out to buy something, and when I came back my card was deactivated. The pool was a lie, it didn't work… I didn't stay the second night; I chose to lose that night's money and leave.

Fernandez·3 minggu lalu

“Didn't stay there says it all.”

Nothing good. This property is really an extended‑stay facility with very low‑quality clientele. My girlfriend wanted to go into the office but I wouldn't let her. I couldn't get out of the location fast enough. They didn't have a sign on the drive‑through front roof. All blinds were pulled shut like they were hiding something. This property should not be listed as a hotel/motel. I would have liked a rebate of my rental fee.

Michael·3 minggu lalu

“Did not like the service”

The air conditioner didn't work, the bed sheets were dirty, the bathroom was a mess, and I was told they couldn't switch rooms because they were booked out.

Shonece·3 minggu lalu

Nothing good. I called before booking to see if my dogs would be allowed because we were evacuating for an incoming hurricane. I was told yes, with a pet charge per pet, so I went back to book. When I arrived, I was told I could only have 2 dogs (I have 3). I asked why that wasn't mentioned when I called before booking. I was told to wait for staff to contact the manager and see if arrangements could be made. I was told to check back in an hour. I did, called back, and was told they would not allow my third pet and that it didn't matter anyway because they were overbooked and had to cancel the room. I was standing there at the motel around 11 am that morning, how could my room be overbooked? I was told they were canceling my reservation and that I would receive a full refund. That never happened. A week later still no refund. My family and I were trying to evacuate our home due to the hurricane and just needed to stay one night. I ended up finding another motel and had to pay them even though I had already paid this motel. Bad, bad, bad service… I hope they never put anyone in this stressful situation and give the treatment I received.

Gwen·3 minggu lalu

“Perfect for a quick overnight stay and convenient to almost anything.”

Check‑in was quick and easy, the front desk was helpful, and the room was clean, but there was no hand or body soap in the bathroom. The place has been newly renovated. It’s perfect for a quick overnight stay and convenient to almost anything. On the downside, no hand or body soap in the bathroom, no stopper in the tub, the TV remote needed batteries, and the room phone had no dial tone.

Joy·3 minggu lalu