Best Western Ipswich Hotel

The room was clean and comfortable, but the bathroom needs an update.

Keith·Sebulan lalu

“Get what you pay for”

The location was good, a quiet area and the bedroom itself was nice. The bathroom looked tatty, sink surfaces were lifting and peeling, the bath panel was warped – it really needs an update. The bed was very uncomfortable too.

Dawn·Sebulan lalu

“Met our needs, lovely breakfast, friendly staff . Good value for money .”

The staff were friendly and welcoming. The place felt a bit shabby, there were stains on the window seat cushions – it just needs a bit of TLC.

Claire·2 bulan lalu

“Sleep deprived”

Breakfast pastries were mostly gone by the time we arrived, so we only had toast, cereal and a coffee. The room was huge and had thick black‑out curtains. A man was talking on the phone all night, very loud, and his voice carried everywhere. I couldn’t sleep; even after moving beds to the single beds I was exhausted and angry, so at 5am I went outside and shouted for him to shut up. After that it stopped, but I was still very tired this morning. The noise seemed to come from the reception area, as we were in room 301, near the bottom of the spiral staircase. The bathroom had a hot‑water issue – I had to run the sink and bath for ages to get a hot shower, and the drain stank.

Gail·2 bulan lalu

“Comfortable and clean.”

The place was clean and tidy, the bed was comfortable – what you’d expect from Best Western. The automated check‑in was annoying; why can’t you have someone at the front desk? The food was disappointing; breakfast looked like it needed another half an hour under the grill.

Jim·2 bulan lalu