“More of an inconvenience to stay here - unfortunately.”
The location is ideal, just a 10‑minute walk from the main busy strip – Jl Maribaya, and the bed was comfortable. However, there is no 24‑hour desk and no WhatsApp number to contact the accommodation before arrival – the number listed is incorrect. The room was incredibly dirty, with a layer of dust over the wood planks. The description mentions air conditioning, but it doesn’t exist; I asked and the staff said “Lembang is cold,” yet I felt hot at night. There is no flat‑screen TV, which isn’t that important, but the description of the hotel is false and incorrect. The toilet seat lid was in two pieces, and the shower head is directly on top of the toilet seat – am I supposed to stand on the broken toilet seat and shower? There is no sink or basin in the room, making it inconvenient to stay here. The price should be much cheaper; for the same price I checked into another guesthouse down the road, Yehezkiel Hotel Lembang, which is just so much better.
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