“Don't book this hotel”
Because I arrived early (between 05:00 and 06:00), I booked the hotel a day in advance. The hotel called me a day before arrival to warn about an overbooking and asked me to reconfirm quickly; I did so and got confirmation. An hour later they cancelled my reservation without notice. After contacting the booking site, I was told I had no right to do that and should have booked on the arrival day with a check‑in after 14:00, which I couldn’t do. There was no English, the communication was poor, and they basically forced me to accept their decision. I will never stay there again.
Wardan6 bulan lalu