Puataukanave International Hotel

The cleanliness was lacking, especially around the water areas, so I couldn't feel safe.

Hasegawa·11 bulan lalu

“Bathroom was very smelly bad and the bed was cery old”

The view. The bathroom and bed

Fuavai·Setahun lalu

“Disappointing”

The hotel sits overlooking the water in the town centre and the staff were friendly, but I was given a standard room with one bed and no desk even though I had paid for a deluxe room with two beds and a workspace. I never had the room serviced during my nine nights, so I had to request fresh towels and extra toilet paper repeatedly. The room only had a kettle and cups, no tea bags or coffee, no spoon, and no small milk. There was no internet in the room at all. The Sports Bar next door, owned by the same people, blasted very loud music every night, and the rooms had no soundproofing, making it hard to sleep.

Lauren·Setahun lalu

The view was amazing, but I found bed bugs and the place feels a bit run down.

Lynnette·Setahun lalu

“Overall, significantly disappointed.”

The hotel’s closeness to the waterfront and town centre was a big plus, just a two‑minute walk to restaurants, shops and the market. However, when I arrived the reception was locked and no staff were there to help me check in, even though I had a confirmed online booking in the middle of the day. I eventually got a key through someone else. The first room was infested with bedbugs, so I had to move. The replacement room had a broken toilet that leaked water from the base when flushed, so I had to change rooms again. The final room smelled like it hadn’t been opened in months. I was exhausted and ready to leave. Rooms weren’t cleaned regularly even though only a few were occupied in this large hotel; cleaning only happened when I asked, a day before departure. The room doors showed water damage, and the air‑conditioning units were too small and ineffective.

Richard·Setahun lalu