“Terrible Experience”
I tried to get a time of day from the hotel but they couldn't give me one, and after reaching out several times I never received a single reply.
Ernesto3 minggu lalu
★·Alamogordo·6.1
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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The Satellite Inn in Alamogordo features family rooms with air-conditioning, private bathrooms, and mountain views, including a dining table, work desk, and free toiletries. Guests enjoy free WiFi, private check-in and check-out, a 24-hour front desk, daily housekeeping, and free parking. A continental breakfast is served, and the hotel is 28 km from White Sands National Monument.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
I tried to get a time of day from the hotel but they couldn't give me one, and after reaching out several times I never received a single reply.
Ernesto·3 minggu lalu
Nothing to say. The parking was misleading, the breakfast was falsely advertised, the rooms were dirty, and customer service needs improvement.
Alexander·2 bulan lalu
When I arrived to check in, a sign on the door warned that the bottom glass was broken and the window was about 8 in wide by 11 in tall; the receptionist asked for my ID and then vanished for 4–5 minutes before returning to collect payment, adding an extra $3 to process a debit or credit card. I got the key, but it didn’t open the lock; even a fellow guest tried it and failed, so I went back to the office where they swapped the key and said it should work now. As I was about to leave, I remembered to ask about breakfast; they told me there would be none because of the broken glass in the door, which seemed to have been damaged for more than that afternoon. In the morning, the room was clean with a nice TV and a refrigerator for drinks, but the air conditioner was extremely loud and kept me up all night, and the bathroom vent was so noisy I thought the shower was blasting. They never apologized for the breakfast cancellation, and I found it odd that they were fine with people walking in and out for work but didn’t even try a temporary wooden patch for the broken glass.
Kerner·2 bulan lalu
The price was decent, but the A/C was very loud. The lobby window was broken, and the staff said no breakfast would be offered because of a glass issue. The bathroom wasn’t very clean; there was hair on the floor.
Laura·2 bulan lalu
The value was good, the room was clean, and it was close to restaurants and attractions.
Jennifer·2 bulan lalu