They took a deposit of 5858 yuan from me and after two weeks the money still hasn't appeared on my card; the hotel won't answer my calls and I’m about to file a police report. I have all the receipts.
Кошой3 minggu lalu
★★★★★·Shanghai·8.2
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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Located opposite the North Bund Green Land, Sunrise On The Bund Hotel offers 8 dining options, an indoor pool, spa and wellness centre, and free internet access and parking. The hotel boasts modern rooms with flat-screen TVs, minibars, and electric kettles, along with a fitness centre, sauna, and massage treatments. It's a 5-minute walk from the subway (Line 12) and 15 minutes' drive from Nanjing Road.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
They took a deposit of 5858 yuan from me and after two weeks the money still hasn't appeared on my card; the hotel won't answer my calls and I’m about to file a police report. I have all the receipts.
Кошой·3 minggu lalu
The hotel feels cozy, clean, and beautiful. The pool and spa are great, and it’s quiet. The staff are very pleasant and try to help with any issue. They charged me for one night's stay a day before check‑in in addition to the deposit, but when I spoke with them they refunded those funds. The deposit was returned after I checked out.
Zhaniya·Sebulan lalu
The hotel and its location were appealing, yet I was unhappy that the hotel held my deposit and it hasn't been returned even after I checked out.
Vladimir·Sebulan lalu
The structure was very beautiful, but I was surprised that in China it’s rare to find staff who speak English, and here they couldn’t speak or understand it at all, even when I tried using Google Translate (Italian‑Chinese) communication was difficult.
Eleonora·Sebulan lalu
The location, staff, and facilities were good, but the bed was extremely hard and sometimes uncomfortable to sleep on.
Cameron·2 bulan lalu