Hampton Inn & Suites by Hilton Brantford

Breakfast was awesome, but the pool was cold.

Rob·Sebulan lalu

The place was bright, clean, and easy to reach, and the staff were friendly, but the toilets were kid‑size, the bath towels were tiny, the breakfast didn’t justify staying, and the staff didn’t keep up with the supply demands for the crowd.

Barbara·Sebulan lalu

“Great Place!!”

Everything was spotless, the staff were great, and the breakfast was fantastic—no complaints at all.

Rosanne·Sebulan lalu

“Great travel access, lovely staff, bit noisy.”

The easy access to the 403 main road is helpful for general travel to most places. It’s outside of the busy city, so there aren’t loads of cars up and down the surrounding roads (although, see the dislikes for other vehicle noise). The free hotel parking was plentiful, even on busy weekends & the spaces were suitable for bigger family cars. The staff were generally nice, helpful & friendly - but Mandy on Reception & Chef Raki were both particularly outstanding. They always went out of their way to do kind things for our family & made us feel very welcome, lovely people. The air/floors in our room felt damp all the time (although other family members didn’t have the same issue in their rooms). Nothing dried, like clothes or towels, they just felt wet all the time. The bathroom waste pipes are centrally connected & when higher floors flush their toilets the noise travels down the pipes and is amplified along the way, making a sudden rushing noise that is extremely loud (especially during the night). The maids kept leaving 4 towels when we were a booked as a family of 5, despite asking them several times throughout the stay. The hotel is situated very close to a freight train line & haulage warehouses, so there were quite a lot of very loud nighttime train & truck horns. The family suites could do with a wall or screen between adults & children to make it easier to get the children to sleep without early lights out for the adults too!

Andrew·Sebulan lalu

“Very good room. Ample space. Very clean and comfortable. Hotel facilities are very lacking.”

There was no restaurant or bar on site, so arriving in the evening and not being able to grab a meal or drink was a bit disappointing, and the pool area could use some upgrades.

Jillian·Sebulan lalu