The location was okay, and the front desk helped us put our luggage into the room at check‑in. We told the desk that we wanted a room on a certain floor and close to a specific area, but they just assigned us a slightly better room next to a more basic one and dropped our bags in without explaining anything, as if they were just avoiding trouble. The low‑floor rooms were noisy outside at night, so if you need good sleep choose carefully. We also received the wrong breakfast vouchers for our two rooms; when we pointed out the mistake one day, the staff said we should confirm it with the check‑in desk. They eventually realized the receipt had the right number of people, but the staff had printed the wrong number on the vouchers, so we got fewer than we should have, and they didn’t explain how many we were supposed to take. Their tone wasn’t friendly, it felt like they were blaming us, which was disappointing.
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