“Stay away”
Not all OMNI resorts made the same. Location is not bad. Service. I was being ignored with all my requests. Nobody showed us to the room. Took us 20 min driving around to find it. Electricity did not work on arrival. Contacting them over email did not work had to drive to the front desk to get an engineer to fix it. They try to get out of cleaning our room. Texted us to opt out of it for charity. After cleaning they left folded rug in bathroom remaining folded. Only towels were replaced. They gave us 2 creamers for 3 people. When I asked for more. Front desk lied they will be there only in 20 min when he knew well there is nobody on yet to help me. When I drove inAGAIN to get the creamer. He handed me coffee tickets but was dismissive rather than apologetic. It was supposed to be luxurious end to our road trip. But it was the worst out of 6
Oxana3 bulan lalu