“Exceptional hospitality and a wonderful stay!”
We had an absolutely wonderful stay at Citadines Goa, largely because the staff were so welcoming and never said “no” to any of our requests; as parents with a small child, we were especially touched when they gave us free baby food, showing a level of care that sets a hotel apart. The breakfast spread was tasty with many good choices, and the pool was well kept, making it a perfect place to relax. The room itself could have been better, though, because the sofa bed was subpar and uncomfortable. We also encountered a major issue with local taxis: Uber and Ola aren’t available in Goa, so the government pushes tourists to use the Goa Miles app, but local drivers refuse to work with app‑based drivers. The hotel management even warned us not to use Goa Miles, saying local agents wouldn’t pick us up from the property, forcing us to use local drivers who charged double. That was a huge disappointment and something I’ve never seen elsewhere. Despite the transport hassles and the sofa bed, I’m grateful for the team’s warmth and excellent hospitality.
KarthikeyanSeminggu lalu