“Buena experiencia”
The hotel looked great and the facilities were excellent. The food was delicious, with a wide range of dishes for different tastes; we tried two of the three restaurants. One was a grill that didn’t wow us, and the other, a pasta place, was superb. Every night offered varied entertainment for both kids and adults. The gift shop was good, and the staff were all loving and eager to help. I asked reception for a power adapter, but they said none were left and suggested buying one at the shop. We also received a 10‑minute massage voucher valid for 48 h, but when we tried to use it on Friday morning, the staff wouldn’t accept it, even though we arrived at 15 h on a Wednesday. Most shows were only in Portuguese; having the schedules in Spanish and English would help international guests, and the staff could also speak those languages. Several times it was hard to understand what was being said, and some attendants were not very friendly. On the last beach day, we learned that canoes were free and that the grill restaurant could be visited at noon without a reservation.
Giselle·Seminggu lalu