WoodSpring Suites Davenport FL

The gym was clean and well‑maintained. The location is convenient with many stores nearby. It has a stove top and a full‑size refrigerator, which was nice. However, live roaches and something on the wall next to the bed forced us to move to another room. Internet is paid separately. The morning staff were very rude and argued over giving us a receipt for our stay. They yelled at my daughter for being in the gym with me, even though it says you need to be accompanied by an adult.

Capper·2 minggu lalu

“La horrible estadia”

The location is good. The front desk staff made me wait 10 minutes to attend me; they were explaining something in the system to someone else and seemed uninterested in me waiting. After those 10 minutes they had the reservation printed, meaning they could have handled me if they had used the system but chose to make me wait. The room smelled horrible, had dog hair on the floor, and there was a marijuana smell in the hotel hallways. At night, the mice from the floors above fought and made a lot of noise.

Gustavo·4 minggu lalu

“Cockroach infested hotel”

The nice exterior and lobby gave us a good first impression, but our room and overall experience were extremely disappointing. We arrived around 12:30 a.m. The front‑desk employees seemed annoyed that we had interrupted their conversation, and we received no directions to our room. The side entrance’s key‑card reader also did not work, so we had to return through the front. Shortly after entering our room, my husband saw a cockroach run across the nightstand. Because it was so late and we had children with us, we hoped it was an isolated incident and tried to settle in. The bed covers had multiple stains, so we used our own blankets to avoid direct contact with them. Guests across the hall were repeatedly opening doors and talking loudly past 3 a.m., making it difficult to sleep. The hotel also smelled of cigarette smoke and marijuana. By morning, we found more cockroaches on the wall and running across the countertops. I have photos. When I reported this and requested a refund, the front desk offered another room and directed me to … We declined the room change and left. We were refunded our unused nights but refused to refund the night spent in these conditions. No one asked to review our photos. A room with cockroaches and stained bedding is unacceptable. We were traveling with our children and expected a clean place to sleep. I would not recommend this hotel.

Kylie·4 minggu lalu

“The worst place I've ever stayed.”

There was black mold in my room. The room smelled musty and moldy. There were roaches, which are now in my car and also in my son’s Xbox gaming system, which I now have to replace. They charged me for my service animals, telling me they were pets. The staff is rude and tries to know everything. I will never stay there again and will never recommend this place.

Allen·4 minggu lalu

“Never will I ever stay here again”

I liked how close it was to everything, but the elevator stopped working on my first night and I ended up on the 4th floor.

Sylvondria·Sebulan lalu