“Good location but very poor service.”
The location was good, but the staff showed absolutely no hospitality mindset.
Jan5 bulan lalu
★★★·Kampala·7.6
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atau ketik saja: “sekitar tanggal 20, tiga malam”
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The Mlex Hotel in Kampala offers comfortable accommodations with family rooms, private bathrooms, air-conditioning, and free WiFi. Guests enjoy a sauna, outdoor pool, terrace, and massage services. The hotel serves continental and English/Irish breakfasts and is located near Mpanga Central Forest Reserve and Rubaga Cathedral, 47 km from Entebbe International Airport, with free on-site parking.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The location was good, but the staff showed absolutely no hospitality mindset.
Jan·5 bulan lalu
The unique charm and calm were appreciated; however, almost everything else was lacking—breakfast required ordering a day in advance, communication was very weak and only in English, the room had many weak mystic elements, and on days when electricity was missing, it was a problem.
Snopcovschi·6 bulan lalu
I appreciated the generous portions in the restaurant and the friendly manager, who made a great impression. My room was very clean, and I enjoyed the amenities like the sauna and pool, as well as the secure parking. However, the hotel was quite noisy due to the adjacent generators or similar equipment.
Carolin·Setahun lalu
I had a pleasant stay at this hotel, enjoying the clean pool, friendly staff, and good restaurant. However, my room was a bit small and I had to rearrange the furniture to make the second nightstand work. I also had to ask twice for extra pillows, but unfortunately, they never arrived. Despite these issues, I would consider staying here again.
Fran·2 tahun lalu
I found this hotel to be a nice place with kind personnel and good security, which made me feel safe during my stay. The dinner was excellent, particularly the tilapia. However, I did experience a delay with the shower water heating up, which took a long time. Overall, it was an okay experience.
Herwig·3 tahun lalu