The Hotel Serene Glendale Peoria by Best Western

Movie channels are available, but the hair dryer’s wall socket had exposed wires and the shower wasn’t clean.

Oscar·Seminggu lalu

“I would definitely stay at this location again.”

The spot was spot-on, but outside landscapers kept the peace at a noisy level while I tried to catch some zzz’s.

Karla·2 minggu lalu

“This could be a much better place with better staff, attention to room preparation, and some minor c”

Breakfast was decent, could use a tweak, and the property stayed clean overall with parking that was fine. The staff, however, was awful: when booking I asked if the room had towels for three people and bedding for the sofa bed, and they said yes. Arriving, there were only two towels and no sofa‑bed bedding; the front desk said no, you’d have to go back down to the office to get them. Worse, they forbid using the back door that directly leads to the rooms, forcing guests to exit through the front, out to the parking lot, and then halfway down the building to reach the rooms. The room also had standing water spots and a bit of dirt on the floors.

David·2 minggu lalu

“Horrific”

Did not know this was a motel, my bad for not paying attention.when I went to check in desk, no one there, had to ring bell repeatedly until someone showed up.when given room assignment-went to room opened door, smelled like urine.flushed toilet several times, finally used my liquid detergent in toilet to get rid of smell.floors were tiled, but they had not been vacuumed or mopped, as socks got dirty walking on floor.the top of bathroom sink also not dusted or cleaned did it myself as had white debris n whe7n cleaning, came up brown.the shower drain had visible hair sticking up, so again doused with liquid detergent.n the TV, no instructions on how to use.would have left, but was a weekend n sundown, dark n had made reservations a week or more in advance.did not eat breakfast there, as was afraid to try.old, paint peeling off bathroom door.this motel is in a Prime area, Best Western should close it down n remodel.would never never recommend this place to anyone.I travel frequently, n this was horrific. See above

Dorothy·2 minggu lalu

The rooms were clean, but the breakfast was nasty.

Stephanie·3 minggu lalu