“not comfortable because of the above policy”
We had a decent stay at this hotel, but there were a few issues that left a sour taste. The staff was friendly enough, but they seemed a bit inflexible when we asked for some extra help. What really got our backs up, though, was the policy on the sofa bed - apparently, it's only meant for lounging, not sleeping, and if you need to use it as an extra bed, you've got to pay extra for it. It felt a bit like they were nickel-and-diming us, and it really took away from our overall experience.
Jonally9 bulan lalu