Coco boutique hotel

I liked the hotel, but the location was far from my activity.

Demirjian·3 minggu lalu

The service and cleanliness were good.

Abdulaziz·3 bulan lalu

“سئ ولا انصح به”

The elevator was present and the rooms were spacious, but the hotel’s front was next to a carnival, causing extreme noise from 9 pm to 5 am, with windows that wouldn’t close and no sound insulation, making it impossible to sleep and causing my children to cry from the sound of cars and trucks. I had booked two rooms next to each other, they were initially on different floors, after a heated argument they finally put us on the same floor but still far apart. Cleaning only happened for the bathroom, they arranged the bed but only changed it every three days; when they found a stain on the sheet they asked me to take it to the laundry for 1600 Baht, claiming it was orange dye. They refused to change it unless I paid, which made us tense all the time. My kids were scared and stressed. Normally sheets should change daily or when dirty, but they won’t, and if something happens to the sheet they hold me responsible, even showing me photos of the fines. I booked a balcony room, but the hotel has no balconies and the photos on Booking don’t match reality; one room even looked like a house with people inside. When they work at 5 am they say goodbye to let you sleep. They open a lounge opposite, so the noise doubles if they don’t address sound insulation. The bed is hard and uncomfortable, and the room key is linked to the door key, so you can’t leave the door key in the room and return to find the key cold. If you separate them you get a penalty. The floors were not cleaned during my six‑day stay, with stains and dirt that the staff refused to wipe, only sweeping. The staff can’t speak Arabic or English, only Thai, so you need a phone translator and they only understand it after a lot of effort. The pool isn’t clean; my kids only used it once and felt it was the worst among the several pools and hotels we tried in Phuket. The beach is almost 24 minutes walking away and not close. The hotel is not worth it, and there are better alternatives. I strongly advise avoiding it.

Omar·3 bulan lalu

The room was spacious and the pool was super refreshing, but the beds were extremely hard and there were a lot of ants around the minibar area.

De·4 bulan lalu

“good hotel , friedly personal”

Everything was great.

Richard·4 bulan lalu