Residence Morris Mladá Boleslav

“Mooie locatie maar waardeloze service.”

The room was spacious and the hotel is centrally located, but I can’t say much more positively. I was very disappointed: first, I had asked for a 14:00 check‑in, which the hotel approved, yet we couldn’t access our room before 15:00. Second, I paid extra for “fast internet” because it was crucial for me, but the Wi‑Fi in our room had no coverage. After several calls and emails the hotel said they don’t offer fast internet and that option isn’t available, yet it still appears in the booking process for a fee. My complaint remains unresolved. Because of the lack of internet I couldn’t work. Lastly, the room was large but not clean or well‑furnished; we found long black hairs in several places, the dishware wasn’t clean, the kitchen had no cooking utensils, and the showerhead couldn’t be hung. The check‑in process was cumbersome but doable. The lack of staff or someone to answer questions bothered me the most. For this price I expected more.

Wouter_vermeulen·3 minggu lalu

“Ráda doporučím, byli jsme sice jen na jednu noc, ale velmi dobře jsme se vyspali. Zařízení je nové, čisté,... Nadšení js”

Great location, clean apartment, quiet and peaceful.

Iva·Sebulan lalu

Large, spacious apartment. Two beds on wheels were pushed together.

Jan·Sebulan lalu

New furniture. The room itself was modern, new, clean, and very comfortable. Unfortunately the entire arrival and communication process with the hotel management was a complete disaster. Parking and arrival were complicated, poorly signposted, and hard to understand. The self‑check‑in via app, entering codes, registering, photographing documents, and uploading all information took more than an hour just to log in! Moreover, parking was advertised as included but actually charged separately, and when we tried to pay later the app stopped working. We ended up without parking and risking a fine. No response came even for a simple Wi‑Fi password request. The room is excellent, but the hotel management, organization, and customer service are so bad they ruin the whole stay. The low price doesn’t offset all the complications, lost time, and needless stress. We don’t recommend it; find another place even if it’s a bit pricier.

Chen·Sebulan lalu

“Not value for Money”

The rooms are larger, but there was no attendant present. One day the front door was shut and nobody was there to open it, so I had to use the back door instead. After coming from the office, juggling all that was frustrating. There is no remote for the AC, and when I asked for a mechanic, I only received a WhatsApp apology. No one cleaned the room for three days. The lifts are missing, so to reach the room I had to take two lifts and climb 20 steps.

Pankaj·Sebulan lalu