MARIYALAYAM MUNROE ISLAND RESIDENCY

The location was good.

Sohin·9 bulan lalu

“Confortable”

The hotel was quiet and comfortable, ideal for exploring Munroe. No issues.

Gabriel·10 bulan lalu

“A pleasant stay with warm hospitality, but the food and facilities could use some improvement.”

The manager, Lazres, who is also the owner, was truly amazing—kind, attentive, and went above and beyond to make our stay comfortable. He personally arranged transportation for us and even took us early in the morning on a beautiful sunrise boat ride in his own car. His warm hospitality and genuine care made a big difference. The surroundings were calm and full of nature, which added to the experience. However, it was quite noisy at night, and the hotel is far from the city center, so you need to arrange transportation to get around. The overall cleanliness of the hotel was disappointing, including the public restrooms. The air conditioning in the lobby and hallways didn’t work, and it was extremely hot throughout the hotel. The food was disappointing – we tried many dishes, but the flavors didn’t live up to the great local ingredients. Breakfast was very limited, and we often felt hungry after the meal.

Seagal·11 bulan lalu

“Incredibly disappointing for such a beautiful location and hotel with potential.”

The colonial grandeur of the facade surprised us, and the rooms were spacious and looked refurbished. The bed was also comfortable. Sadly, it seemed the staff lacked hospitality training and respect, acting like children with no mature adults present. When we asked to speak with the manager, we were told they were on extended sick leave. The hotel cleanliness reflected this lack of care and obvious lack of management. Our experience in the first hour was enough to make us want to leave, and if it had not been so late we would have done so.

Tracey·Setahun lalu

“Good selection”

The location was good and the rooms were cozy.

Antony·Setahun lalu