“Started off really disappointed but was upgraded so much better in the end. Food was amazing”
When I mentioned my disappointment with the room to reception, they upgraded us to a more suitable space and the food was fantastic. I paid $500 per night, breakfast included, so expectations were high; the lack of a smart TV meant I couldn’t stream Netflix or Apple TV, which was let‑down, especially since the property was marketed as a 5‑star. The bathroom looked dated with cracked tiles and the view was just a brick wall. After speaking with reception, we were moved to a noticeably better room.
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