The night staff and the manager were both wonderful, and the breakfast was complete and extraordinary—totally worth it! Across the street, a Japanese restaurant offers a tasty all-you-can-eat. On the downside, receptionist Elisabete was unhelpful. Before check‑in I sent several messages asking to advance my arrival, but got no reply. When I finally spoke to her at the desk, she admitted seeing my messages but still didn’t respond; she rushed through the information as if she wanted to get rid of me, and when I called the reception desk to ask questions, the voice on the phone sounded impatient, as if I were bothering them. The night staff and the manager, however, were great.
Mayara3 hari lalu