Sterling Yercaud

Anusmita, Mr Prasath and Puilu , Amrutha were helpful and the food and hospitality was top notch

Benazir·3 hari lalu

The staff—Anusmita, Lulu, and Mr. Prasath—were consistently helpful throughout the entire stay, making the accommodation process smooth and hassle‑free.

Ramya·3 hari lalu

“Fantastic view and location, poor customer experience, uncomfortable and no hospitality manners”

The location and road access are good, but the parking is cramped and poorly organized. Everything else feels like a waste of money; the in‑house restaurant lacks variety, never supplies disposable containers for packing kids’ food, and frequently runs out of basics like lemons. The room suffered from electrical problems that required multiple electrician calls, and housekeeping was painfully slow, only cleaning rooms between 2‑5 pm and ignoring rooms that were still occupied. If you need to rest in the afternoon, they simply won’t clean.

Prasanna·4 hari lalu

“The staff of the resort were very friendly and went an extra step to make our stay comfortable.”

The sterling hotel’s location and view are great, and there’s nothing else to criticize.

Sabanaaasmi·5 hari lalu

The valley‑view room and food are excellent, but the swimming pool is unavailable, making it difficult for elders who have to climb many steps.

Manikandan·6 hari lalu