“Comfortable hotel, rude and cruel manager.”
The room was tidy and the check‑in process was smooth, with no problems with the facilities or the staff. However, the manager was rude and condescending; we had seen a stray puppy hit by a car, took it to a vet, learned it had broken several bones and needed surgery, and the surgery was scheduled for three days later, so we had to care for it until then. I bought a large crate for the puppy to stay in, and when I asked the manager if we could bring the puppy to the hotel room for two nights with the crate inside, he was extremely rude and told us to find another hotel. He has no right to speak so badly to guests who are trying to help an injured animal. I don't trust people with such cruel hearts. The rest of the staff are hardworking and kind.
Swe3 minggu lalu