The room was very comfortable, clean, and quiet. However, the Urban Destination Charge fees were a real disappointment; we were told we could use them as credit toward meals, which we did, but we didn’t know about the fees beforehand and that we would be charged for two nights, and that unused “meal” credits would be forfeited each day. When I asked the receptionist, she said the policies were “on the website.” These fees (totaling $70) feel like a scam. I won’t stay at the Hilton‑Brooklyn again and would not recommend it because of these charges.
Richard2 bulan lalu