We arrived at 4:50, but the check‑in window was 4‑5 pm; no one was on site and the office door was locked with a sign that said the office was closed on weekends. I called the number on the reservation, but nobody answered, and even reaching out to the booking platform yielded only an AI response. I drove around looking for staff and found nothing. When I returned before leaving, I saw an envelope with my name; inside were the keys and a map. Why wasn’t this mentioned in the email that confirmed check‑in starts at 4 pm?
ShirkSebulan lalu