Staying at Ramada Kasauli was truly memorable and very pleasant; every member of the hotel staff—from the gatekeeper and reception team to the housekeeping crew—were extremely helpful, courteous, and professional. I didn’t know most of their names because they didn’t wear name badges, but I especially want to thank Ms. Anchal, who had just joined the hotel; she served guests at the first‑floor restaurant and was present from breakfast until about 11:00 PM on the second day of our stay, serving us both breakfast and dinner with great warmth, dignity, and professionalism. Her manager was also very helpful and ensured we had a wonderful dining experience. I sincerely appreciate the excellent hospitality from the entire team and would gladly stay at Ramada Kasauli again.
Arun2 bulan lalu