The staff were extremely friendly, especially the cleaning crew, the 13th‑floor concierge, and the older doorman; breakfast was lovely and the place is well located. The pool required a swim cap, but we had to buy one ourselves, which isn’t mentioned in the facilities (138 Y). People were walking around the pool in shoes, and the lifeguard said nothing about it. The loungers are covered with old fabric, and hygiene could be better. In the lounge we ordered two beers and a hot snack; after a quarter‑hour we asked where the snack had gone. We received our beer with a still cold snack, which was then reheated, and by then we were an hour and a half late.
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