“フロントのパソ画面の確認方法を教育し直しなさい。”
In the end I never actually stayed there. A few days before my arrival I called to confirm the reservation and the front‑desk staff told me, “There’s no record for Takano‑san on the 27th.” Apparently they had entered my name in romaji with the surname and given name swapped. I had to scramble and book a pricey, sub‑par hotel at the last minute. Later I got an email saying the booking had been cancelled without my consent, which was shocking. If they can’t even spot a reversed romaji name, the front desk is incompetent; I feel I should be compensated for the price difference.
高野2 bulan lalu