“Nice place for a getaway and price value.”
The location was great.
ReginaSeminggu lalu
★★★·Charlotte·7.6
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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The City Express by Marriott Charlotte South End Hotel is situated 8.4 km from Bank of America Stadium. This hotel offers a complimentary breakfast, on-site fitness centre, and complimentary WiFi. Rooms feature flat-screen TVs, coffee makers, and select rooms with refrigerators and microwaves. Guests also have access to guest laundry facilities and 900 sq ft of meeting space.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The location was great.
Regina·Seminggu lalu
The decor had nice touches: the bedding was clean and soft, the lighting was gentle, and I liked the mirrors, light fixtures, and chair. The breakfast menu could use more hot options, and the doors between rooms need better noise‑reducing, fire‑resistant barriers—maybe stripes under the doors to keep roaches out.
Renee·Seminggu lalu
They double‑charged me and still haven’t processed the refund.
Nicole·2 minggu lalu
The location was very convenient.
Curry·2 minggu lalu
After a long day of traveling, I called the hotel at 11:30 p.m. to arrange an airport shuttle pickup, but the person who answered was extremely rude and told me to go to baggage claim and figure out where to wait on my own. I found the correct hotel shuttle pickup area, took photos, and saw many other passengers waiting for shuttles to different hotels. When the driver arrived in the left lane, everyone, including me, tried to flag him down, but he drove away without picking me up. I called the hotel again and was told it would take more than 30 minutes for the shuttle to return; it finally arrived after midnight. Exhausted, I got into the van, only for the driver to get out and start talking to a woman while I waited inside. I have a video. When he asked how everything was, I told him honestly that the experience had been horrible because he had left me behind. Later, he admitted that he had seen the line on the right and had chosen to drive through the left lane instead… His explanation did not excuse the situation. It was extremely disrespectful and completely unacceptable. When I finally arrived at the hotel, there was nobody at the front desk, so I couldn’t even speak to a manager or anyone who could address my complaint. I paid $140 for this experience, and the service was absolutely not worth the money. Just book another hotel. After a long day of traveling, you deserve to be treated with respect and receive the service you were promised.
Livia·2 minggu lalu