Overall everything was fine. The only thing that didn’t earn my approval was the phone check‑in that didn’t clarify the situation and only partially addressed the initial impact with the property. I believe anyone doing this job should always try to accommodate the guest’s needs and be available for any issue. When I arrived, no one was there to greet me, and after trying in vain, I contacted the owner using the number from the booking. The first thing he told me, irritated, was that he had tried to call me and I didn’t answer. I never answer unknown numbers, especially while driving. After the phone check‑in, I messaged him on WhatsApp saying the shower towels were dirty and could be changed, but nothing happened. As a military person I’ve always adapted to different situations and I still showered even though the towel had black stains, while my wife didn’t feel it was appropriate to shower. The rooms were not sound‑proofed at all, and until 3 a.m. we had to endure a guest who was on the phone, talking, chatting, and laughing as if it were daytime.
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