“Relaxing in luxury”
The staff were wonderful, the amenities and accommodation were amazing, and they went above and beyond to accommodate a food allergy. There was nothing wrong with the property; it was perfect.
MarkSebulan lalu
★★★★★·Unawatuna·8.5
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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The Frangipani Tree by Edwards Collection in Thalpe, Unawatuna, features an outdoor pool and sea views. This hotel offers a sun terrace, restaurant, and bar, as well as tennis facilities and snorkeling opportunities nearby. Rooms include private bathrooms, seating areas, and pool or garden views. The hotel is 5.9 km from Galle Light House and 152 km from Bandaranaike International Airport.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The staff were wonderful, the amenities and accommodation were amazing, and they went above and beyond to accommodate a food allergy. There was nothing wrong with the property; it was perfect.
Mark·Sebulan lalu
We loved having the entire villa to ourselves, and at check‑in we were immediately upgraded to a larger bedroom with a beautiful open‑air bathroom surrounded by coconut and frangipani trees, which my wife absolutely adored. The long swimming pool was the highlight of our stay, especially with its lovely views toward the sea. Thalpe Rock Pools are just a 10‑minute walk from the beach villa, so they’re definitely worth checking out when the sea is calm. The sea was rough during our stay, so we couldn’t swim, but the pool more than made up for it!
Boris·2 bulan lalu
The property is beautiful. The staff were nice and helpful. Our stay was satisfactory. But I had made a small error - I had booked all the 6 nights for single occupancy where as last two nights were double occupancy. The option is not available on the booking site so I thought we can pay the extra at the hotel. The Hotel charged us a ridiculous amount - almost 20 times more than what it shows for a double occupancy of the same room. And when we questioned the manager - he was dismissive and rude
Manmeet·6 bulan lalu
The architecture is nice and the ocean view is great, and the villa itself is spacious. This property is marketed as premium but does not meet even basic expectations for that price level. The pool water was visibly cloudy throughout the stay (see photo comparison with the listing). This is not a minor detail—it makes the main facility unusable. The tennis court is in extremely poor condition and cannot realistically be used. Wi‑Fi is unreliable; it’s not just slow—unstable, with very high latency (screenshot attached), which makes normal usage frustrating. Air conditioning in the initial room was excessively noisy and affected sleep, which led to a room change. Housekeeping standards are questionable—at one point our laundry was mistakenly discarded. Food and spa prices are heavily inflated compared to nearby options, without any quality advantage. Service is inconsistent and largely reactive. Staff tend to be passive unless pushed, and issues are only addressed after escalation. Management response was particularly disappointing—instead of acknowledging problems, they were dismissed as “misunderstandings.” Overall, this is a property that looks premium but operates well below that level.
Mikhail·6 bulan lalu
The hotel's location right on the beach is stunning, and the pool is a beautiful spot to relax. The staff are also incredibly friendly and welcoming, and the exterior of the hotel is lovely. However, my stay was marred by a number of issues - the bed was uncomfortable, the air conditioning was broken, and there were no curtains to block out the light. The noise from the air conditioning and the shower was also a problem at night, and there was no plug in the bedhead.
Delphine·7 bulan lalu