The room was clean, but I would not have booked if I had known I’d have to do a pre‑arrival online check‑in, providing personal details and passport photos before receiving access instructions. The video link sent bombarded my phone with unsolicited app download or update requests. The key was kept in a box chained to a lamppost across the road in a less than secure area, and access required a walkway not well used outside office hours, which felt unsafe. The room was on the fourth floor, accessed by lift, and there was no information about emergency or fire evacuation procedures, nor could we locate a staircase on the floor. If the lifts had failed, we would have had no escape route. I also found it odd that using a towel for makeup removal would incur a €40 charge; the towels were not of a quality that would justify that cost. Potential future guests should be warned about these issues as they might change their minds.
Susan3 minggu lalu