Hotel PURS

“Отель очень стильный но, сервиса практически нет так как персонал минимизирован до предела”

The breakfast had big problems because staff were missing. For example, on one day the girl who worked at reception was also a waitress and did many other tasks, so she wasn’t there for breakfast. Guests lost patience because breakfast was a la carte. The hotel has no staff, which is very strange. Often you lose hope of finding anyone at reception. The bar almost never has a bartender, porters are absent altogether, which is unacceptable for a 5‑star hotel.

Natalia·Sebulan lalu

“Stylish hotel with great dining, but inconsistent service.”

I really liked the stylish design and overall aesthetic of the hotel. My room was spacious, comfortable and beautifully designed, and the hotel has a very appealing contemporary vibe. The restaurants were a highlight, offering a good variety of dining options and some genuinely enjoyable food. However, several service issues pulled me down. At check‑in I wasn’t given gym access, and I later discovered the gym was quite far from the hotel, making it inconvenient. Restaurant service was inconsistent, especially the chef’s service at the Nordic‑Japanese restaurant, which was disappointing. Most concerning was the incorrect information about the expected taxi fare to another city; the actual fare was much higher than quoted, raising worries about being overcharged or scammed by the driver.

Rahul·Sebulan lalu

The service was exceptionally good.

Maurice·2 bulan lalu

“Ein aussergewöhnliches Designhotel mit herausragender Kulinarik und erstklassigem Service.”

The hotel impresses with its very central location, an extraordinary and high‑quality design, and an excellent star‑rated restaurant. The breakfast is also top‑level and completes the stay perfectly. The only drawback is the difficult access and the unpaved parking, which is especially inconvenient with a larger vehicle.

Alexander·3 bulan lalu

The staff were wonderful, the room a delight!

Stephen·3 bulan lalu