Oksijen Zone Hotel & Spa - Full Board Plus

The location is.

Victor·Seminggu lalu

“dont go during offpeak season”

I could see the effort they put into trying to accommodate guests, though I think they’re actually unprepared with only 2 rooms sold. The hotel staff was helpful, but they lack the necessary support to meet guest demands. The hotel wasn’t ready for guests; breakfast felt like an afterthought, they didn’t even have the coffee machine on, so the only option was Turkish coffee made for staff. Even though the hotel was empty, we were given a small room with little view, and when we asked for an upgrade they pushed a high‑cost option. When we requested juice, we were told it wasn’t available.

Michael·2 minggu lalu

We liked the location and the breakfast. We asked twice for the room to be cleaned and the bins emptied, but that never happened.

Fabian·2 bulan lalu

“Not Value for Money”

I like only Location. The property offers a stunning snow view from the room, which was truly beautiful and one of the highlights of our stay. The breakfast was perfect in both quality and variety. Special mention to the gentleman who served breakfast — he delivered outstanding service with a warm and attentive attitude. However, we faced some issues at check-in. The receptionist was quite strict and difficult. He charged extra for our 6-year-old son, even though hotel was completely vacant and we took one room for 2 Adults with 1 toddler+1 kid and room has twin big single bed to accommodate all of us comfortably. This felt unreasonable and impacted the overall value for money. While the location and views are excellent, we found the property quite expensive compared to the value received

Mohammed·5 bulan lalu

The hotel is located on the ski slope in Khopurastat, strategically positioned. There is an elderly employee at the reception who is impolite and frowny.

Khalid·5 bulan lalu