“Confortable”
The room was nice and the location is perfect, just a short walk from King’s Cross. I was a bit disappointed that free bottled water was only provided on check‑in day, but I understand the policy.
Yuan4 minggu lalu
Sebentar…
★★★★·London·8.0
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atau ketik saja: “sekitar tanggal 20, tiga malam”
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The DoubleTree by Hilton London Angel Kings Cross boasts spacious rooms with private bathrooms, air-conditioning, and modern amenities, including work desks, TVs, and free WiFi. A fitness centre, restaurant, and bar are on site, serving British cuisine with diverse breakfast options. Located near King's Cross Station, the British Museum, and public transport, the hotel is 14 km from London City Airport.
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Bagaimana tamu menilai properti ini, aspek demi aspek.
The room was nice and the location is perfect, just a short walk from King’s Cross. I was a bit disappointed that free bottled water was only provided on check‑in day, but I understand the policy.
Yuan·4 minggu lalu
The staff were excellent, all incredibly courteous and helpful, and the location was great too. No negatives.
Jonathan·4 minggu lalu
The hotel was very friendly and spotless. No issues whatsoever.
Audra·4 minggu lalu
Only 200 m from Angel station, the soundproofing works well even though a busy road runs nearby. Plenty of bus lines close by, and King’s Cross is reachable on foot. Breakfast options are available nearby. The bed is too small for two people; 140 cm isn’t enough.
Fabrice·4 minggu lalu
I’ve stayed at DoubleTree many times before, drawn back by the great location and solid facilities, and I appreciate the gym access and nice rooms. Our stay was ruined by totally incompetent staff. We left a sentimental item in our room and only realized it was missing when we left. I called repeatedly—about 30 times over three weeks—and it took three days to get any response, which finally said they’d found the item and set it aside for pickup. They wouldn’t help with packing or couriering it because I wasn’t in the UK, so I arranged an Uber courier. I called again that morning to confirm the item was ready, but the courier had to wait 30 minutes and talk to several staff members who didn’t know what he was talking about, only to be told the item had been misplaced. I called another 5‑6 times before the kind courier forced the manager to answer the phone. She was apologetic, but after two days she emailed that they could not locate the item and didn’t know what had happened. The item was from my late father’s house, which we were in the UK to clear out, and I had stressed its sentimental value when I first called. They either threw it away or someone took it. In addition, there were a couple of minor issues with our room that were not a big deal, but because the staff couldn’t communicate or take notes, it became time‑consuming and highly disruptive to our stay. In the morning we bought coffee from the café, and it was basically water—so weak. We also ordered mediocre food; the server dropped it off, said she’d bring cutlery, then immediately forgot and stayed behind the counter on her phone for 10 minutes.
Nicola·Sebulan lalu