The rooms were very plain compared to Italian hotels of this style. The kitchen and staff were not friendly or helpful.
Melitta3 bulan lalu
Sebentar…
★★★★★·Tremezzo·9.4
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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Grand Hotel Tremezzo overlooks Lake Como, offering panoramic lake and Bellagio views and a three‑minute walk to Villa Carlotta’s gardens. Rooms feature elegant décor, air‑conditioning, free Wi‑Fi, and many provide lake vistas or private terraces with hot tubs. Amenities include a modern T SPA with sauna, outdoor hot tub, gym, tennis court, and three swimming pools. Guests enjoy La Terrazza restaurant, wine bars, motorboat rentals, and nearby golf discounts.
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The rooms were very plain compared to Italian hotels of this style. The kitchen and staff were not friendly or helpful.
Melitta·3 bulan lalu
The staff were friendly, the place clean, unique, professional and wonderful, but the mattress and pillows left something to be desired.
Katharina·3 bulan lalu
The hotel sits in a stunning spot overlooking the lake, with beautiful grounds and facilities, yet the service is terrible—from lazy poolside staff to an unresponsive concierge and reception. I asked for specific info to make my anniversary memorable, but the online assistance ignored my dining and gift requests; when I confronted them, they lied, claiming to have responded, and forwarded old messages instead of the ones I needed. It’s a shame such a great location is marred by such awful staff.
Ab·3 bulan lalu
The staff were exceptional and every detail was thoughtfully considered.
John·3 bulan lalu
The heritage feel, views, and pizza restaurant are great, but the place is flooded with tourists rather than hotel guests, and the pool on the lake is off‑property, requiring a cross of a public road to reach it.
Craige·3 bulan lalu