“Pathetic stay and mentally harrashed.”
Nothing. If it would be the last hotel remaining within Havelock Island to be booked, then go for it, only if you have already booked your flight ticket, or, else cancelling the trip would be a wise option. We have n number of good, reasonable and economical hotels in comparison to Kingdom hotel. If it’s a peak season, try booking much in advance, in order not to land up in Kingdom hotel. Please need not go by the photos posted within any online booking sites or, in Google maps, it is totally antonym of what has been posted. It is an old property, shabby look, maintenance zero, paints come out of the wall, a Lodge accommodation graded room & bathroom, swimming poot dirty and cloths kept for drying on top of the swimming pool. The hotel requires an immediate renovation in accordance to the cost they are charging and staff replacement (Service was pathetic, rude, please read the check‑in experience of mine depicted below in detail). Give a 10th thought before even consuming food from the hotel (quality and price wise you would get it much better outside), I didn’t try it after having feedback from the other guests. If this is how they maintain the hotel in a peak season in the month of December, God knows how they would be maintaining in other months. Why I booked it?? Seeing the photos, the price was on the higher side in comparison to Port Blair and Neil Island hotel bookings, (Beach resort tag in booking site however, the beach is no way near the hotel, so question doesn’t arise about private beach) and moreover thought it would be at least a 3 star hotel. Check‑In experience on 27th Dec 2025: I reached the hotel at around 3:00 PM. The manager said they do not have any room, the room which was blocked for me has a water leakage from the overhead tank which started just yesterday and when I saw the room, the water leakage was literally 2-3 drops each second and the room was filled with water. The roof top wall never depicted that the leakage started from yesterday, it would have taken at least 6 months leakage time for the roof to get that plumpy. Meaning they have handed over my room to somebody else despite booking 18 days in advance and after immediate booking, I had a word with the manager and confirmed the same about my booking and he agreed to that. had guided us to pay the entire amount on the Check‑In date, however the manager forwarded me their QR code on 9th Dec i.e. on booking date and asked me to pay, I paid them on 9th Dec 2025 and confirmed the same via WhatsApp (Photo attached). After having a hot discussion with the manager, the manager suggested us to refund all the money and we can look out for some other accommodation within the island. Seriously, in the month of Dec that too on 27th, it is next to impossible to get any other accommodation and even if you get it, the price would be sky high, however there were no accommodation, after I checked via MakeMyTrip, Booking and couple other sites. Finally, after an hour or, so, me and my wife made my kid sit the hotel lobby and went to the police station. We filed a written complaint there against the Kingdom Hotel. The funniest part was, the Police Station SI showed us couple of complaints against them in their complaint register. Meaning this was not the first time. The SI called the manager 3-4 times, however he did not pick up the call but, they got to know that a police complaint has been registered. Not allowing me to write beyond this, whatsApp me at 8884936222, I would share the full experience
Mm·8 bulan lalu