The hotel was clean, but the staff left something to be desired.
CaesarSebulan lalu
Sebentar…
Georgetown·8.2
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atau langsung ketik aja — “sekitar tanggal 20, tiga malam”
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The Royal International Hotel & Mall in Georgetown offers air-conditioned rooms with private bathrooms, free WiFi, and modern amenities, including work desks, TVs, and complimentary toiletries. The hotel features a fitness centre, hot tub, and balcony, as well as a buffet breakfast, traditional restaurant, and bar. It offers 24-hour front desk, room service, and luggage storage, with a 5 km distance to the airport.
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The hotel was clean, but the staff left something to be desired.
Caesar·Sebulan lalu
Breakfast was good
Roy·Sebulan lalu
I enjoyed the late check‑out and the great breakfast, but one room lacked a window.
Sheldon·Sebulan lalu
Housekeeping was efficient and friendly, and the second‑floor restaurant served breakfast well. However, check‑in took a long time. The front desk offered no clarity about the repeated messages that reduced my stay by one day because of issues with my connecting flight to New York, and there was a complete lack of communication or effort to inform me about the resolution. I was left in a corner of the lobby for nearly an hour before I had to force the staff to act and clear me for check‑in.
Ramesh·Sebulan lalu
The hotel sits in a prime spot, with everything I needed on‑site or nearby. It’s very modern, clean, and well‑maintained, and the breakfast was one of the largest and most diverse I’ve ever seen – sometimes it felt more like brunch than breakfast because of the incredible variety. The only drawback was occasional miscommunication due to the language barrier, which made things a little difficult. Other than that, it’s a great facility and I really enjoyed my stay; I would definitely consider returning.
Jermaine·Sebulan lalu